Q & A

You asked it, we answered.

This is a list of the most asked questions we receive.

Here on the South Coast, we’re surrounded by water, wetlands, and ocean life. Using synthetic pesticides can create drift that affects neighbors, pets, and the environment. Our all-natural products control mosquitoes and ticks effectively without those risks.

They may need to be applied more often and cost a bit more, but they’re safer for you, your family, our technicians, and our oceans. It’s also worth remembering that professional treatment is just one tool for protection. Combining it with good property maintenance and personal precautions gives the best long-term results.

 Yes, we offer a rodent control program that uses CO₂ (carbon dioxide) instead of traditional rodenticides.

Our CO₂-based program is a modern, effective, and environmentally conscious solution for managing rodent populations without the use of poisons. This system uses a controlled release of carbon dioxide gas to humanely and quickly eliminate rodents in burrows and other contained spaces.

This method has several benefits:

  • Non-toxic and residue-free – Safe for use around children, pets, and sensitive environments
  • No risk of secondary poisoning – Predators and scavengers are not exposed to rodenticides
  • Fast and humane – CO₂ causes a painless and rapid loss of consciousness
  • Ideal for sensitive properties – Great for schools, parks, organic farms, and homes concerned with traditional chemical use

Our team is trained in the use of CO₂ systems and will assess your property to determine the best, most responsible course of action for your rodent issue.

Have questions or want to know if this solution is right for your property? Contact us and we’ll be happy to help.

profishant pest services specializes in the control and management of a wide range of pests, including rodents, insects, and other common household pests.  We also have specialized departments for termites, mosquito and tick, wildlife, and bed bugs.

You can easily schedule a pest inspection or service by contacting our customer service team at 888-776-0444 or email at [email protected].

If any pest control company says “Yes” to this question, I would not work with them.  I will refer you to the National Pesticide Information Center "safe" is a bad word in our industry.  Is glass cleaner safe?  To drink, no.  To clean the windows per label, maybe.  The truth is that with education and communication, we can provide a service for your home or business in the most responsible manner possible.  But by denying that there could be risks, without care and education, we would be doing you a huge disservice.  Even with our mosquito services, which are 100% all-natural, I would not use the word “safe”.

profishant offers pest control services in MA, RI and NH.  Did you know we also offer OSHA consulting nationally and Food Safety Consulting internationally?

We provide both one-time services and customizable service plans to meet your specific needs. No long-term agreements are required. Notice that we use the word agreement.  We do not have contracts we lock folks in.  If you are not happy with our services, you may cancel the agreement at any time.  The only exception is if you the customer have agreed to amortize the cost of start up across a period.  Please keep in mind that a one-time service could mean one time or, it could mean a few months of services to rid a population from your home.  But we do not require a long-term agreement for that.

Our policy is to respond to emergency calls within 48 business hours however, we typically respond within a few hours. Emergency services are available for urgent situations.

Our technicians will provide specific instructions if and when that is applicable.

Signs of pest infestation include droppings, unusual noises, damaged property, and sightings of pests. Our team can conduct inspections to confirm and address the issue.

Yes, profishant pest services provides eco-friendly and organic pest control options for customers who prefer environmentally conscious solutions.

Absolutely. All our technicians are licensed, certified, and fully insured to ensure the highest quality of service.  They are also encouraged to have the highest license they can get.  Most companies require technicians to only carry an apprentice license in fear they will have to pay them more or that they will leave.  At profishant, we actively mentor our technicians to get the highest education and licenses available.  An educated staff is the real key to a “safe” service.

Train people well enough so they can leave, treat them well enough so they don’t want to. 

-Richard Branson

Our technicians can provide personalized tips for prevention, such as sealing entry points, proper waste management, and routine inspections.

Regular inspections, at least annually when you have no pest issues you are aware of, to detect and address potential pest issues before they become major problems.  More frequently based on the structure and where you live.

Yes, we offer discounts for customers who choose our recurring pest control services. Check our website or contact us for current promotions.

Absolutely. profishant pest services has specialized treatments for various pests, including bed bugs, termites, ants, and more.

Contact our customer service department immediately. We offer follow-up services to address any unexpected pest issues between scheduled visits with no additional billing!  Think of us as your pest control insurance plan.  As long as you are current with your services and payments, you are covered!

Our technicians are trained to use discreet and targeted treatments to minimize disruption in sensitive environments, adhering to industry standards and regulations.  profishant was actually built around the most sensitive of facilities, food and drug manufacturing, we are trained to handle the most sensitive of environments.

Yes, profishant pest services is committed to customer satisfaction. We stand behind our services and will address any concerns to your satisfaction.

We pride ourselves on our people.  I know, I know, everyone says that.  But we actually prove it!  We have built a benefit package that is so impressive that we were able to keep our entire staff in times like COVID.  We add to that package yearly with new benefits.  We involve our staff in committees to help produce a more attractive working environment and we make sure that every staff member has a voice.  Don’t believe me, read our reviews online.  We have such great reviews because we have great people, and they do their job so well that our customers see and feel it!

Our treatments are designed to minimize any impact on indoor air quality. We prioritize the safety and well-being of our customers.  Our goal is to do 99% of our work outside before pests get in.  Proactive vs reactive!

Our team undergoes regular training to stay informed about the latest advancements in pest control, ensuring we provide cutting-edge solutions.  First it is required in order to keep our linceses but, we also encourage our staff to be the most educated.  We work with the state, vendors, and the Entomology Society of America.  We also utilize training from the National Pest Management Association and Purdue University to help keep us up to date.

Yes, profishant pest services provides emergency pest control services for urgent situations. Contact us immediately for assistance if required.  888-776-0444 or [email protected]

Seek medical attention for any health concerns related to pests. Afterward, contact us to address the pest issue and prevent future occurrences.

You can request a quote by contacting our customer service team or using the online quote request form on our website. We'll assess your needs and provide a detailed estimate.

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shawn burke
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Attended the Seafood HAACP Training Course run by these folks. Excellent format, thorough content coverage, and well executed flow. The instructor was knowledgeable, patient, and able to convey the complicated information well. Highly recommend their training courses!
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Scott Almeida
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Nick S. knows his stuff! Prompt, Professional and very knowledgeable!
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Suzanne Carr
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Dear Andrew, Thanks for all you do Superb service and a Great team! Patrick and Suzanne Carr
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Christopher Swift profile picture
Christopher Swift
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Excellent experience with Glenn and the Profishant team. Took care of my property quickly and professionally. Will be recommending Profishant to my neighbors and friends.
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Ramon Santiago
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Great people great service great company
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lee piche profile picture
lee piche
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Days after washing my porch I noticed a pile of sand on the ground where the porch meets the foundation of the house. I wondered, could it be active termites? I called Proficient and they promptly sent out technician Glenn Booker who assured me it was not. Glenn was attentive, knowledgeable, curtious and friendly. I've used Proficient for years and would highly recommend them to anyone in need of the services they provide.
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Ron DeSousa
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I contacted Profishant through their website and I was impressed by how quickly they got back to me and set up my first appointment. The technician, Jon, was knowledgeable and very professional. Highly recommend!
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Joanne Dorsey profile picture
Joanne Dorsey
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Truly the best at what they do, you won’t be disappointed! They have helped us with mice, snakes and hornets over the past year and we couldn’t be more grateful for Andrew’s support and dedication to seeing to it all for us! We’ve tried several other pest control companies and found Profishant, Inc. to be the best by far, you won’t be disappointed as they always go above what you would expect! Thanks again Andrew it truly is a pleasure to work with you!

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2834 Acushnet Ave. New Bedford, MA 02745

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